Knowledge is the foundation of success

Goal of this Privacy Policy

Introduction
This Organization Privacy Statement provides information required by law about Organization’s online information gathering and dissemination practices. Individual pages on Organization websites may provide additional information.
In addition to the information in this Privacy Statement, Organization’s Terms of Use and Computer, Internet, and Electronic Communications Information Management Policy set forth requirements that you must follow when using Organization’s websites and technology network.
If you are in the European Union, please also review Organization’s Supplemental Privacy Provisions for Persons in the European Union. These EU Supplemental Privacy Provisions provide additional information regarding Organization’s processing of personal data you submit or disclose to Organization (or to a third party that transfers it to Organization for processing) while you are in the European Union, Switzerland, or any other jurisdiction that has enacted similar privacy laws.

1) What information do we gather?

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site
Our main aim in gathering Your Personal Information is to provide You with a customised service
We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information
We will only collect record share process and store Personal Information which is needed to:
  • (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
  • (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
  • (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
  • (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
  • (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
  • a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
  • b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise
We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties
If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You
If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose
If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

2) What your data for?

We may use the Personal Information we collect for the following purposes:
  • Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
  • Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
  • Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
  • Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
  • Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
  • Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
  • Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
  • Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records
Anonymized information. We may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.

3) Data Exchanges with Third-party Tools

Users may submit feedback, queries, creative ideas, or other types of comments about the website and our organization. It should be noted that any such submissions are subject to moderation. We retain the right to not publish, edit, or delete any content that does not adhere to our standards, which include prohibitions against unlawful, obscene, defamatory content or content that violates privacy or intellectual property laws.

4) Ensuring Your Data Security

Data Sharing and Protection Guidelines
For the fulfillment of Our obligations, Your personal information may be shared within the Company Network. Such sharing will be governed by this Privacy Policy and adhere to applicable privacy laws. We pledge not to sell, lease, or distribute your identifiable information to third parties outside the Company Network without your explicit consent. Your agreement with us includes:
  • (a) the potential transfer of your personal data to members of the Company Network to meet our contractual duties;
  • (b) acknowledgement that some countries may lack adequate data protection laws;
  • (c) our commitment to strive for, though not guarantee, binding agreements from third parties to protect your personal information in accordance with our standards.
Before transferring any personal information, we will seek your additional explicit consent. We will not share your personal data outside the Company Network without your consent. All uses of your personal information by the Company Network will comply with this Privacy Policy. You also acknowledge our right to disclose your personal information as necessary to fulfill legal obligations or protect the Site’s integrity, including enforcing our Terms of Use or Privacy Policy. If a third party acquires our assets in the future, your personal information may be among the transferred assets, unless stated otherwise. Outside of these exceptions, we do not transfer, share, or disclose your personal information outside the Company Network.

5) Jurisdictional Data Privacy Regulations

Should you have any inquiries or wish to exercise any rights related to your personal data, we encourage you to contact our dedicated support team. We strive to address all questions and concerns swiftly and with the utmost respect for your privacy. If, after contacting us, you find our response unsatisfactory, you retain the right to seek advice from or lodge a complaint with your national data protection authority. This right is part of our commitment to uphold not only the letter but also the spirit of data protection laws, providing you with avenues to manage your data confidently.

6) Website Cookies

Cookies are essential tools that store your preferences and automate login processes, as detailed in our Cookies Policy. We also maintain logs of technical details related to your visits, purely for statistical purposes, including your IP address, domain, the sites you navigated from, and your browser type. This information is strictly used to enhance site functionality and is never shared with third parties, except as required by law.